{"id":1022,"date":"2024-11-28T13:10:19","date_gmt":"2024-11-28T13:10:19","guid":{"rendered":"https:\/\/synctrack.io\/blog\/couriers\/delhivery\/"},"modified":"2025-05-19T16:58:08","modified_gmt":"2025-05-19T16:58:08","slug":"delhivery","status":"publish","type":"couriers","link":"https:\/\/synctrack.io\/couriers\/delhivery\/","title":{"rendered":"Delhivery"},"content":{"rendered":"<h2 class=\"\" data-start=\"0\" data-end=\"33\">Delhivery Tracking Information<\/h2>\n<p class=\"\" data-start=\"35\" data-end=\"349\"><strong data-start=\"35\" data-end=\"56\">Delhivery Limited<\/strong> is a leading Indian integrated logistics service provider founded in <strong data-start=\"126\" data-end=\"138\">May 2011<\/strong> by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan and Kapil Bharati. Headquartered in <strong data-start=\"237\" data-end=\"258\">Gurugram, Haryana<\/strong>, Delhivery delivers across <strong data-start=\"286\" data-end=\"307\">20,000+ PIN codes<\/strong> nationwide. Its core offerings include:<\/p>\n<ul data-start=\"350\" data-end=\"809\">\n<li class=\"\" data-start=\"350\" data-end=\"429\">\n<p class=\"\" data-start=\"352\" data-end=\"429\"><strong data-start=\"352\" data-end=\"370\">Express Parcel<\/strong> delivery for e-commerce and direct-to-consumer shipments<\/p>\n<\/li>\n<li class=\"\" data-start=\"430\" data-end=\"507\">\n<p class=\"\" data-start=\"432\" data-end=\"507\"><strong data-start=\"432\" data-end=\"448\">Cross-border<\/strong> logistics solutions connecting India with global markets<\/p>\n<\/li>\n<li class=\"\" data-start=\"508\" data-end=\"607\">\n<p class=\"\" data-start=\"510\" data-end=\"607\"><strong data-start=\"510\" data-end=\"526\">Supply Chain<\/strong> services encompassing end-to-end warehousing, fulfilment and reverse logistics<\/p>\n<\/li>\n<li class=\"\" data-start=\"608\" data-end=\"706\">\n<p class=\"\" data-start=\"610\" data-end=\"706\"><strong data-start=\"610\" data-end=\"621\">Freight<\/strong> services: full truckload (FTL), less-than-truckload (LTL) and multimodal transport<\/p>\n<\/li>\n<li class=\"\" data-start=\"707\" data-end=\"809\">\n<p class=\"\" data-start=\"709\" data-end=\"809\"><strong data-start=\"709\" data-end=\"730\">Technology-driven<\/strong> platforms for real-time visibility, automated sorting and route optimisation<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"811\" data-end=\"1107\">Delhivery\u2019s growth is backed by investments from marquee investors such as SoftBank and Fidelity, reflecting strong <strong data-start=\"927\" data-end=\"940\">authority<\/strong> and <strong data-start=\"945\" data-end=\"964\">trustworthiness<\/strong> in the logistics sector. Its commitment to <strong data-start=\"1008\" data-end=\"1031\">customer experience<\/strong> is evident in continuous platform enhancements and a vast delivery network.<\/p>\n<h2 class=\"\" data-start=\"1109\" data-end=\"1143\">How to Track Delhivery Packages<\/h2>\n<ol data-start=\"1145\" data-end=\"1982\">\n<li class=\"\" data-start=\"1145\" data-end=\"1339\">\n<p class=\"\" data-start=\"1148\" data-end=\"1174\"><strong data-start=\"1148\" data-end=\"1172\">Via Official Website<\/strong><\/p>\n<ul data-start=\"1178\" data-end=\"1339\">\n<li class=\"\" data-start=\"1178\" data-end=\"1254\">\n<p class=\"\" data-start=\"1180\" data-end=\"1254\">Navigate to the <strong data-start=\"1196\" data-end=\"1218\">Delhivery Tracking<\/strong> page at <code data-start=\"1227\" data-end=\"1251\">delhivery.com\/tracking<\/code>.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1258\" data-end=\"1339\">\n<p class=\"\" data-start=\"1260\" data-end=\"1339\">Enter the <strong data-start=\"1270\" data-end=\"1295\">tracking number (AWB)<\/strong> and click <strong data-start=\"1306\" data-end=\"1315\">Track<\/strong> to view live updates.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"\" data-start=\"1341\" data-end=\"1569\">\n<p class=\"\" data-start=\"1344\" data-end=\"1377\"><strong data-start=\"1344\" data-end=\"1375\">Via Synctrack Tracking Tool<\/strong><\/p>\n<ul data-start=\"1381\" data-end=\"1569\">\n<li class=\"\" data-start=\"1381\" data-end=\"1423\">\n<p class=\"\" data-start=\"1383\" data-end=\"1423\">Access the <strong data-start=\"1394\" data-end=\"1407\">Synctrack<\/strong> courier page.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1427\" data-end=\"1492\">\n<p class=\"\" data-start=\"1429\" data-end=\"1492\">Provide the <strong data-start=\"1441\" data-end=\"1470\">Delhivery tracking number<\/strong> in the input field.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1496\" data-end=\"1569\">\n<p class=\"\" data-start=\"1498\" data-end=\"1569\">Select <strong data-start=\"1505\" data-end=\"1518\">Delhivery<\/strong> and click <strong data-start=\"1529\" data-end=\"1538\">Track<\/strong> to retrieve shipment status.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"\" data-start=\"1571\" data-end=\"1785\">\n<p class=\"\" data-start=\"1574\" data-end=\"1604\"><strong data-start=\"1574\" data-end=\"1602\">Via Delhivery Mobile App<\/strong><\/p>\n<ul data-start=\"1608\" data-end=\"1785\">\n<li class=\"\" data-start=\"1608\" data-end=\"1657\">\n<p class=\"\" data-start=\"1610\" data-end=\"1657\">Download the <strong data-start=\"1623\" data-end=\"1640\">Delhivery App<\/strong> (Android\/iOS).<\/p>\n<\/li>\n<li class=\"\" data-start=\"1661\" data-end=\"1699\">\n<p class=\"\" data-start=\"1663\" data-end=\"1699\">Log in with mobile number and OTP.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1703\" data-end=\"1785\">\n<p class=\"\" data-start=\"1705\" data-end=\"1785\">Enter or select the shipment under <strong data-start=\"1740\" data-end=\"1756\">My Shipments<\/strong> to view detailed tracking.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"\" data-start=\"1787\" data-end=\"1982\">\n<p class=\"\" data-start=\"1790\" data-end=\"1827\"><strong data-start=\"1790\" data-end=\"1825\">Via SMS and Email Notifications<\/strong><\/p>\n<ul data-start=\"1831\" data-end=\"1982\">\n<li class=\"\" data-start=\"1831\" data-end=\"1897\">\n<p class=\"\" data-start=\"1833\" data-end=\"1897\">Opt in for <strong data-start=\"1844\" data-end=\"1851\">SMS<\/strong> or <strong data-start=\"1855\" data-end=\"1871\">email alerts<\/strong> at the time of booking.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1901\" data-end=\"1982\">\n<p class=\"\" data-start=\"1903\" data-end=\"1982\">Receive <strong data-start=\"1911\" data-end=\"1939\">automated status updates<\/strong> at each major checkpoint until delivery.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 class=\"\" data-start=\"1984\" data-end=\"2021\">Delhivery Tracking Contact Details<\/h2>\n<ul data-start=\"2023\" data-end=\"2279\">\n<li class=\"\" data-start=\"2023\" data-end=\"2087\">\n<p class=\"\" data-start=\"2025\" data-end=\"2087\"><strong data-start=\"2025\" data-end=\"2055\">Customer Care (Toll-Free):<\/strong> 1800 103 6354 (9 AM\u20139 PM IST)<\/p>\n<\/li>\n<li class=\"\" data-start=\"2088\" data-end=\"2131\">\n<p class=\"\" data-start=\"2090\" data-end=\"2131\"><strong data-start=\"2090\" data-end=\"2113\">Corporate Helpline:<\/strong> +91 124 6719500<\/p>\n<\/li>\n<li class=\"\" data-start=\"2132\" data-end=\"2185\">\n<p class=\"\" data-start=\"2134\" data-end=\"2185\"><strong data-start=\"2134\" data-end=\"2152\">Email Support:<\/strong> <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2153\" data-end=\"2183\">customer.support@delhivery.com<\/a><\/p>\n<\/li>\n<li class=\"\" data-start=\"2186\" data-end=\"2279\">\n<p class=\"\" data-start=\"2188\" data-end=\"2279\"><strong data-start=\"2188\" data-end=\"2204\">Head Office:<\/strong> Building No. 501, Udyog Vihar Phase III, Gurugram, Haryana 122016, India<\/p>\n<\/li>\n<\/ul>\n<h2 class=\"\" data-start=\"2281\" data-end=\"2313\">FAQs About Delhivery Tracking<\/h2>\n<p class=\"\" data-start=\"2315\" data-end=\"2369\"><strong data-start=\"2315\" data-end=\"2367\">1. What do the different tracking statuses mean?<\/strong><\/p>\n<ul data-start=\"2370\" data-end=\"2598\">\n<li class=\"\" data-start=\"2370\" data-end=\"2426\">\n<p class=\"\" data-start=\"2372\" data-end=\"2426\"><strong data-start=\"2372\" data-end=\"2387\">In Transit:<\/strong> Package is moving between locations.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2427\" data-end=\"2512\">\n<p class=\"\" data-start=\"2429\" data-end=\"2512\"><strong data-start=\"2429\" data-end=\"2450\">Out for Delivery:<\/strong> Courier has reached the local delivery hub and is en route.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2513\" data-end=\"2598\">\n<p class=\"\" data-start=\"2515\" data-end=\"2598\"><strong data-start=\"2515\" data-end=\"2529\">Delivered:<\/strong> Shipment has been handed over to the recipient or authorised person.<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"2600\" data-end=\"2653\"><strong data-start=\"2600\" data-end=\"2651\">2. Why isn\u2019t the tracking information updating?<\/strong><\/p>\n<ul data-start=\"2654\" data-end=\"2789\">\n<li class=\"\" data-start=\"2654\" data-end=\"2718\">\n<p class=\"\" data-start=\"2656\" data-end=\"2718\">Scans may be pending if the package is in a remote facility.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2719\" data-end=\"2789\">\n<p class=\"\" data-start=\"2721\" data-end=\"2789\">Delays can occur due to customs clearance or operational hold-ups.<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"2791\" data-end=\"2869\"><strong data-start=\"2791\" data-end=\"2867\">3. What if the status shows \u201cDelivered\u201d but the package has not arrived?<\/strong><\/p>\n<ul data-start=\"2870\" data-end=\"3012\">\n<li class=\"\" data-start=\"2870\" data-end=\"2921\">\n<p class=\"\" data-start=\"2872\" data-end=\"2921\">Verify with neighbours and building management.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2922\" data-end=\"3012\">\n<p class=\"\" data-start=\"2924\" data-end=\"3012\">Contact <strong data-start=\"2932\" data-end=\"2959\">Delhivery Customer Care<\/strong> immediately with the AWB number for investigation.<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"3014\" data-end=\"3071\"><strong data-start=\"3014\" data-end=\"3069\">4. How can the delivery address or date be changed?<\/strong><\/p>\n<ul data-start=\"3072\" data-end=\"3209\">\n<li class=\"\" data-start=\"3072\" data-end=\"3209\">\n<p class=\"\" data-start=\"3074\" data-end=\"3209\">Use the <strong data-start=\"3082\" data-end=\"3099\">Delhivery App<\/strong> or website to raise an <strong data-start=\"3123\" data-end=\"3141\">Address Change<\/strong> or <strong data-start=\"3145\" data-end=\"3159\">Reschedule<\/strong> request before the package is out for delivery.<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"3211\" data-end=\"3270\"><strong data-start=\"3211\" data-end=\"3268\">5. Is it possible to track multiple packages at once?<\/strong><\/p>\n<ul data-start=\"3271\" data-end=\"3391\">\n<li class=\"\" data-start=\"3271\" data-end=\"3391\">\n<p class=\"\" data-start=\"3273\" data-end=\"3391\">Yes. On the <strong data-start=\"3285\" data-end=\"3307\">Delhivery Tracking<\/strong> page, select <strong data-start=\"3321\" data-end=\"3339\">Multiple Track<\/strong> and input up to 30 AWB numbers separated by commas.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":[],"class_list":["post-1022","couriers","type-couriers","status-publish","hentry","country-india"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/couriers-post\/1022","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/couriers-post"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/couriers"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=1022"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}