{"id":1092,"date":"2024-11-28T13:10:23","date_gmt":"2024-11-28T13:10:23","guid":{"rendered":"https:\/\/synctrack.io\/blog\/couriers\/bpost\/"},"modified":"2025-05-22T10:11:10","modified_gmt":"2025-05-22T10:11:10","slug":"bpost","status":"publish","type":"couriers","link":"https:\/\/synctrack.io\/couriers\/bpost\/","title":{"rendered":"Bpost"},"content":{"rendered":"<h2 data-start=\"0\" data-end=\"29\">Bpost tracking information<\/h2>\n<p data-start=\"31\" data-end=\"849\">bpost, formerly known as De Post\/La Poste until 2010, operates as Belgium\u2019s national postal operator with roots reaching back to the 19th century. Today, bpost functions as a modern omni-commerce logistics partner, managing mail, parcels, direct marketing, banking and insurance services. Under the bpostgroup umbrella, over 36 000 employees in Belgium and worldwide connect consumers, businesses and government through a network of 3 000+ points of sale, thousands of parcel lockers and advanced e-commerce fulfilment solutions. Recent investments, such as the acquisition of Radial, Inc. in 2017, have expanded bpost\u2019s global reach, while digital platforms like Track &amp; Trace and the My bpost app deliver real-time shipment visibility and flexible delivery management.<\/p>\n<h2 data-start=\"851\" data-end=\"881\">How to Track Bpost Packages<\/h2>\n<ol data-start=\"883\" data-end=\"1939\">\n<li data-start=\"883\" data-end=\"1189\">\n<p data-start=\"886\" data-end=\"908\"><strong data-start=\"886\" data-end=\"906\">Official website<\/strong><\/p>\n<ul data-start=\"912\" data-end=\"1189\">\n<li data-start=\"912\" data-end=\"971\">\n<p data-start=\"914\" data-end=\"971\">Access the <strong data-start=\"925\" data-end=\"942\">Track &amp; Trace<\/strong> tool at track.bpost.cloud.<\/p>\n<\/li>\n<li data-start=\"975\" data-end=\"1118\">\n<p data-start=\"977\" data-end=\"1118\">Enter the <strong data-start=\"987\" data-end=\"998\">barcode<\/strong> (starts with two letters, followed by digits and two letters) found on the consignment note or in the sender\u2019s email.<\/p>\n<\/li>\n<li data-start=\"1122\" data-end=\"1189\">\n<p data-start=\"1124\" data-end=\"1189\">View <strong data-start=\"1129\" data-end=\"1144\">live status<\/strong>, transit history and <strong data-start=\"1166\" data-end=\"1188\">estimated delivery<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1191\" data-end=\"1449\">\n<p data-start=\"1194\" data-end=\"1223\"><strong data-start=\"1194\" data-end=\"1221\">Synctrack Tracking tool<\/strong><\/p>\n<ul data-start=\"1227\" data-end=\"1449\">\n<li data-start=\"1227\" data-end=\"1300\">\n<p data-start=\"1229\" data-end=\"1300\">Navigate to <strong data-start=\"1241\" data-end=\"1267\">synctrack.io\/couriers\/<\/strong> and select <strong data-start=\"1279\" data-end=\"1297\">Bpost tracking<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1304\" data-end=\"1358\">\n<p data-start=\"1306\" data-end=\"1358\">Input the <strong data-start=\"1316\" data-end=\"1333\">bpost barcode<\/strong> into the search field.<\/p>\n<\/li>\n<li data-start=\"1362\" data-end=\"1449\">\n<p data-start=\"1364\" data-end=\"1449\">Click <strong data-start=\"1370\" data-end=\"1379\">Track<\/strong> to retrieve consolidated updates from bpost and its partner networks.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1451\" data-end=\"1682\">\n<p data-start=\"1454\" data-end=\"1481\"><strong data-start=\"1454\" data-end=\"1479\">My bpost app &amp; portal<\/strong><\/p>\n<ul data-start=\"1485\" data-end=\"1682\">\n<li data-start=\"1485\" data-end=\"1551\">\n<p data-start=\"1487\" data-end=\"1551\">Download <strong data-start=\"1496\" data-end=\"1508\">My bpost<\/strong> (iOS\/Android) or log in at crp.bpost.be.<\/p>\n<\/li>\n<li data-start=\"1555\" data-end=\"1682\">\n<p data-start=\"1557\" data-end=\"1682\"><strong data-start=\"1557\" data-end=\"1575\">Save shipments<\/strong> to the profile and enable <strong data-start=\"1602\" data-end=\"1610\">push<\/strong>, <strong data-start=\"1612\" data-end=\"1619\">SMS<\/strong> or <strong data-start=\"1623\" data-end=\"1646\">email notifications<\/strong> for automatic alerts at key events.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1684\" data-end=\"1939\">\n<p data-start=\"1687\" data-end=\"1713\"><strong data-start=\"1687\" data-end=\"1711\">SMS and email alerts<\/strong><\/p>\n<ul data-start=\"1717\" data-end=\"1939\">\n<li data-start=\"1717\" data-end=\"1821\">\n<p data-start=\"1719\" data-end=\"1821\">Provide a <strong data-start=\"1729\" data-end=\"1746\">mobile number<\/strong> or <strong data-start=\"1750\" data-end=\"1767\">email address<\/strong> when booking a shipment or in the My bpost profile.<\/p>\n<\/li>\n<li data-start=\"1825\" data-end=\"1939\">\n<p data-start=\"1827\" data-end=\"1939\">Receive <strong data-start=\"1835\" data-end=\"1853\">status updates<\/strong>, delivery confirmations and <strong data-start=\"1882\" data-end=\"1910\">proof-of-delivery images<\/strong> directly to chosen channels.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 data-start=\"1941\" data-end=\"1981\">What is Bpost contact number<\/h2>\n<ul data-start=\"1983\" data-end=\"2387\">\n<li data-start=\"1983\" data-end=\"2101\">\n<p data-start=\"1985\" data-end=\"2101\"><strong data-start=\"1985\" data-end=\"2017\">Residential customer service<\/strong>: <strong data-start=\"2019\" data-end=\"2035\">02 278 51 27<\/strong> (Monday\u2013Friday 08:00\u201312:30 &amp; 13:00\u201318:00; Saturday 09:00\u201313:00)<\/p>\n<\/li>\n<li data-start=\"2102\" data-end=\"2195\">\n<p data-start=\"2104\" data-end=\"2195\"><strong data-start=\"2104\" data-end=\"2133\">Business customer service<\/strong>: <strong data-start=\"2135\" data-end=\"2151\">02 207 57 85<\/strong> (Monday\u2013Friday 08:00\u201312:30 &amp; 13:00\u201317:30)<\/p>\n<\/li>\n<li data-start=\"2196\" data-end=\"2236\">\n<p data-start=\"2198\" data-end=\"2236\"><strong data-start=\"2198\" data-end=\"2218\">Phishing reports<\/strong>: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2220\" data-end=\"2234\">abuse@bpost.be<\/a><\/p>\n<\/li>\n<li data-start=\"2237\" data-end=\"2315\">\n<p data-start=\"2239\" data-end=\"2315\"><strong data-start=\"2239\" data-end=\"2262\">Head office address<\/strong>: Boulevard Anspachlaan 1\/1, 1000 Brussels, Belgium<\/p>\n<\/li>\n<li data-start=\"2316\" data-end=\"2387\">\n<p data-start=\"2318\" data-end=\"2387\"><strong data-start=\"2318\" data-end=\"2343\">Postal correspondence<\/strong>: bpost SA\/NV, Postbus 5000, 1000 Brussels<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2389\" data-end=\"2417\">FAQs about Bpost tracking<\/h2>\n<p data-start=\"2419\" data-end=\"2586\"><strong data-start=\"2419\" data-end=\"2465\">Q1. When does tracking information appear?<\/strong><\/p>\n<p data-start=\"2419\" data-end=\"2586\"><strong data-start=\"2468\" data-end=\"2485\">Track &amp; Trace<\/strong> details are usually available within <strong data-start=\"2523\" data-end=\"2538\">a few hours<\/strong> of shipment registration at a bpost facility.<\/p>\n<p data-start=\"2588\" data-end=\"2784\"><strong data-start=\"2588\" data-end=\"2630\">Q2. Why is the barcode not recognized?<\/strong><\/p>\n<p data-start=\"2588\" data-end=\"2784\">Ensure the <strong data-start=\"2644\" data-end=\"2664\">complete barcode<\/strong> (two letters + digits + two letters) is entered. New shipments may take up to <strong data-start=\"2743\" data-end=\"2755\">24 hours<\/strong> to register in the system.<\/p>\n<p data-start=\"2786\" data-end=\"2835\"><strong data-start=\"2786\" data-end=\"2833\">Q3. What do the tracking statuses indicate?<\/strong><\/p>\n<ul data-start=\"2836\" data-end=\"3035\">\n<li data-start=\"2836\" data-end=\"2896\">\n<p data-start=\"2838\" data-end=\"2896\"><strong data-start=\"2838\" data-end=\"2854\">\u201cIn transit\u201d<\/strong>: Parcel moving between sorting centres.<\/p>\n<\/li>\n<li data-start=\"2897\" data-end=\"2956\">\n<p data-start=\"2899\" data-end=\"2956\"><strong data-start=\"2899\" data-end=\"2921\">\u201cOut for delivery\u201d<\/strong>: Courier is delivering that day.<\/p>\n<\/li>\n<li data-start=\"2957\" data-end=\"3035\">\n<p data-start=\"2959\" data-end=\"3035\"><strong data-start=\"2959\" data-end=\"2974\">\u201cDelivered\u201d<\/strong>: Drop-off complete; check the delivery location or locker.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3037\" data-end=\"3274\"><strong data-start=\"3037\" data-end=\"3077\">Q4. Can delivery options be changed?<\/strong><\/p>\n<p data-start=\"3037\" data-end=\"3274\">Use the <strong data-start=\"3088\" data-end=\"3105\">Track &amp; Trace<\/strong> page or <strong data-start=\"3114\" data-end=\"3126\">My bpost<\/strong> portal with the barcode and security code to adjust <strong data-start=\"3179\" data-end=\"3196\">delivery date<\/strong>, <strong data-start=\"3198\" data-end=\"3211\">time slot<\/strong> or switch to a <strong data-start=\"3227\" data-end=\"3244\">parcel locker<\/strong> if permitted by the sender.<\/p>\n<p data-start=\"3276\" data-end=\"3499\"><strong data-start=\"3276\" data-end=\"3316\">Q5. How to track international legs?<\/strong><\/p>\n<p data-start=\"3276\" data-end=\"3499\">For parcels arriving via foreign postal partners, use the <strong data-start=\"3377\" data-end=\"3394\">Track &amp; Trace<\/strong> link provided and, where available, the partner country\u2019s postal tracking service with the same barcode.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":[],"class_list":["post-1092","couriers","type-couriers","status-publish","hentry","country-belgium"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/couriers-post\/1092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/couriers-post"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/couriers"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=1092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}