{"id":1735,"date":"2024-12-20T07:59:18","date_gmt":"2024-12-20T07:59:18","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&p=1735"},"modified":"2025-01-15T10:08:43","modified_gmt":"2025-01-15T10:08:43","slug":"add-a-return-portal-link-to-your-store","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/returns\/branding-return-center\/add-a-return-portal-link-to-your-store\/","title":{"rendered":"Add a return portal link to your store"},"content":{"rendered":"\r\n

Step 1:<\/strong> In the Synctrack Returns app, go to Return Page<\/strong> tab in the left-hand menu. Copy your return portal link<\/h4>\r\n\r\n\r\n\r\n
\"\"<\/figure>\r\n\r\n\r\n\r\n

Step 2: Add a Return Portal Link to Your Store with Synctrack Returns Domain<\/strong><\/h4>\r\n\r\n\r\n\r\n
    \r\n
  1. In the Shopify Admin Dashboard, navigate to Online Store<\/strong> and select Navigation<\/strong>.<\/li>\r\n\r\n\r\n\r\n
  2. Choose the menu where you want to add the return portal link (e.g., Main Menu or Footer Menu).<\/li>\r\n\r\n\r\n\r\n
  3. Click Add Menu Item<\/strong>.<\/li>\r\n\r\n\r\n\r\n
  4. Enter a name for the menu item (e.g., “Return Portal”).<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
    \"\"<\/figure>\r\n\r\n\r\n\r\n
    \"\"<\/figure>\r\n\r\n\r\n\r\n

    In the Link<\/strong> field, enter the domain URL provided to you by Synctrack Returns.<\/p>\r\n\r\n\r\n\r\n

      \r\n
    • Example: https:\/\/yourstore.returnsdrive.com<\/code><\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

      Click Add<\/strong> and then Save Menu<\/strong>.<\/p>\r\n\r\n\r\n\r\n

       <\/p>\r\n\r\n\r\n\r\n

       <\/p>\r\n\r\n\r\n\r\n

      Let’s find out more about adding a return portal link to store<\/h4>\r\n\r\n\r\n\r\n

      Definition:<\/strong> Adding a link involves creating a hyperlink that directs users to an external page or resource.<\/p>\r\n\r\n\r\n\r\n

      Process:<\/strong><\/p>\r\n\r\n\r\n\r\n

        \r\n
      1. Link URL:<\/strong> You add the URL of the external page (like a Synctrack Returns domain) to your Shopify menu or page.<\/li>\r\n\r\n\r\n\r\n
      2. Display:<\/strong> Users need to click the link to be redirected to the external content.<\/li>\r\n\r\n\r\n\r\n
      3. User Experience:<\/strong> This takes users away from your store to the linked external page, which may be hosted on a different domain.<\/li>\r\n\r\n\r\n\r\n
      4. Example Use Case:<\/strong> Adding a “Return Portal” link in your store\u2019s navigation menu that directs users to a returns management page hosted on a Synctrack Returns domain.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

        What is the difference between adding link and embedding link of return page<\/p>\r\n\r\n\r\n\r\n

        \r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
        Aspect<\/th>\r\nEmbedding<\/th>\r\nAdding a Link<\/th>\r\n<\/tr>\r\n<\/thead>\r\n
        Display<\/strong><\/td>\r\nContent appears directly on your store\u2019s page<\/td>\r\nUsers are redirected to an external page<\/td>\r\n<\/tr>\r\n
        User Experience<\/strong><\/td>\r\nSeamless integration within your store<\/td>\r\nUsers leave your store to access the external content<\/td>\r\n<\/tr>\r\n
        Implementation<\/strong><\/td>\r\nRequires embedding HTML code into your Shopify page<\/td>\r\nRequires adding a hyperlink URL in the navigation menu<\/td>\r\n<\/tr>\r\n
        Example<\/strong><\/td>\r\nAn embedded returns form on your Shopify page<\/td>\r\nA navigation link to a return portal hosted on another domain<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n","protected":false},"excerpt":{"rendered":"

        Step 1: In the Synctrack Returns app, go to Return Page tab in the left-hand menu. Copy your return portal link Step 2: Add a Return Portal Link to Your Store with Synctrack Returns Domain In the Link field, enter […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[261],"class_list":["post-1735","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-branding-return-center"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=1735"}],"version-history":[{"count":3,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1735\/revisions"}],"predecessor-version":[{"id":2629,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1735\/revisions\/2629"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=1735"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=1735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}