{"id":1788,"date":"2024-12-24T07:52:58","date_gmt":"2024-12-24T07:52:58","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=1788"},"modified":"2025-01-15T04:11:24","modified_gmt":"2025-01-15T04:11:24","slug":"how-to-connect-with-shiprocket","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/returns\/shipping\/how-to-connect-with-shiprocket\/","title":{"rendered":"How To Connect with Shiprocket?"},"content":{"rendered":"<h2 id=\"getting-started\" class=\"wp-block-heading\">Step 1: Create API user<\/h2>\n<p>First, you need to register with ShipRocket and create an account. Click on this\u00a0<a href=\"https:\/\/app.shiprocket.in\/register\" target=\"_blank\" rel=\"noopener\">link<\/a>\u00a0to complete the sign-up process.<\/p>\n<p>After the sign-up process is complete, follow the enlisted steps to create an API user:<\/p>\n<ul class=\"wp-block-list\">\n<li>Open your Shiprocket account and navigate to the left-hand panel.<\/li>\n<li>Click On\u00a0<strong>Settings =&gt; API =&gt; Configure =&gt; Create an API user<\/strong>.<\/li>\n<li>On the pop-up menu, fill in the\u00a0<strong>email<\/strong>\u00a0(this should be different from the one used to register to ShipRocket).<\/li>\n<li>Fill in an appropriate password and confirm the password.<\/li>\n<\/ul>\n<figure class=\"wp-block-image size-large is-resized\"><picture class=\"wp-image-724\"><source srcset=\"https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-73-1024x642.png.webp 1024w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-73-300x188.png.webp 300w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-73.png.webp 1540w\" type=\"image\/webp\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/picture><\/figure>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2464 size-full\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-73-1024x642.png.webp\" alt=\"\" width=\"1024\" height=\"642\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-73-1024x642.png.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-73-1024x642.png-300x188.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-73-1024x642.png-768x482.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<figure class=\"wp-block-image size-large\"><picture class=\"wp-image-725\"><source srcset=\"https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-74-1024x642.png.webp 1024w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-74-300x188.png.webp 300w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-74.png.webp 1540w\" type=\"image\/webp\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/picture><\/figure>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2465 size-full\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-74-1024x642.png.webp\" alt=\"\" width=\"1024\" height=\"642\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-74-1024x642.png.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-74-1024x642.png-300x188.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-74-1024x642.png-768x482.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2 id=\"how-to-connect-to-shiprocket-in-the-synctrack-returns-app\" class=\"wp-block-heading\"><span id=\"Step_2_Connect_to_Shiprocket_in_the_Synctrack_Returns_app\" class=\"ez-toc-section\"><\/span>Step 2: Connect to Shiprocket in the Synctrack Returns app?<\/h2>\n<ul class=\"wp-block-list\">\n<li>Go to\u00a0<strong>Settings -&gt; Logistics -&gt;<\/strong>\u00a0<strong>Shiprocket<\/strong>. Click on the Connect button.<\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><\/figure>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2466 size-full\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_8KhokM3KRJD1oRgBPRkn_image.webp\" alt=\"\" width=\"1030\" height=\"594\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_8KhokM3KRJD1oRgBPRkn_image.webp 1030w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_8KhokM3KRJD1oRgBPRkn_image-300x173.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_8KhokM3KRJD1oRgBPRkn_image-1024x591.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_8KhokM3KRJD1oRgBPRkn_image-768x443.webp 768w\" sizes=\"auto, (max-width: 1030px) 100vw, 1030px\" \/><\/p>\n<ul class=\"wp-block-list\">\n<li>Enter the email and password just created above and click\u00a0<strong>Connect<\/strong><\/li>\n<\/ul>\n<figure class=\"wp-block-image\"><\/figure>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2468 size-full\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_GTcHx5dtDTwDholfTPsM_image.webp\" alt=\"\" width=\"1014\" height=\"479\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_GTcHx5dtDTwDholfTPsM_image.webp 1014w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_GTcHx5dtDTwDholfTPsM_image-300x142.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_GTcHx5dtDTwDholfTPsM_image-768x363.webp 768w\" sizes=\"auto, (max-width: 1014px) 100vw, 1014px\" \/><\/p>\n<h2 class=\"wp-block-heading\"><span id=\"Step_3_Configure_Settings\" class=\"ez-toc-section\"><\/span>Step 3: Configure Settings<\/h2>\n<p>After connecting:<\/p>\n<ul class=\"wp-block-list\">\n<li>Set your default package sizes and types.<\/li>\n<li>Make sure method \u201cShip with pre-paid lable\u201d is enabled<\/li>\n<\/ul>\n<figure class=\"wp-block-image size-large\"><picture class=\"wp-image-719\"><source srcset=\"https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/10\/Synctrack-Returns-Exchanges-Settings-10-21-2024_11_12_AM-1024x516.png.webp 1024w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/10\/Synctrack-Returns-Exchanges-Settings-10-21-2024_11_12_AM-300x151.png.webp 300w\" type=\"image\/webp\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/picture><\/figure>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2469 size-full\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Synctrack-Returns-Exchanges-Settings-10-21-2024_11_12_AM-1024x516.png-2.webp\" alt=\"\" width=\"1024\" height=\"516\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Synctrack-Returns-Exchanges-Settings-10-21-2024_11_12_AM-1024x516.png-2.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Synctrack-Returns-Exchanges-Settings-10-21-2024_11_12_AM-1024x516.png-2-300x151.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Synctrack-Returns-Exchanges-Settings-10-21-2024_11_12_AM-1024x516.png-2-768x387.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2 class=\"wp-block-heading\"><span id=\"Step_4_Test_the_Connection\" class=\"ez-toc-section\"><\/span>Step 4: Test the Connection<\/h2>\n<p>Before going live:<\/p>\n<ul class=\"wp-block-list\">\n<li>Create a test return request on return page<\/li>\n<li>Choose \u201cShip pre-paid label\u201d for return method (This method is only displayed on return page if you enable it in the app as the step above mentioned)<\/li>\n<\/ul>\n<figure class=\"wp-block-image size-large\"><picture class=\"wp-image-729\"><source srcset=\"https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/10\/Returns-and-Exchange-\u2013-synctrack-returns-demo-10-21-2024_11_31_AM-1024x671.png.webp 1024w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/10\/Returns-and-Exchange-\u2013-synctrack-returns-demo-10-21-2024_11_31_AM-300x197.png.webp 300w\" type=\"image\/webp\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/picture><\/figure>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2470 size-full\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Returns-and-Exchange-\u2013-synctrack-returns-demo-10-21-2024_11_31_AM-1024x671.png-2.webp\" alt=\"\" width=\"1024\" height=\"671\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Returns-and-Exchange-\u2013-synctrack-returns-demo-10-21-2024_11_31_AM-1024x671.png-2.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Returns-and-Exchange-\u2013-synctrack-returns-demo-10-21-2024_11_31_AM-1024x671.png-2-300x197.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/Returns-and-Exchange-\u2013-synctrack-returns-demo-10-21-2024_11_31_AM-1024x671.png-2-768x503.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul class=\"wp-block-list\">\n<li>Submit request<\/li>\n<li>Go into the app, open this request at tab \u201cReturn management\u201d<\/li>\n<li>Click to approve the request &amp; Select the appropriate shipping carrier if prompted.<\/li>\n<\/ul>\n<picture><source srcset=\"https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-18-629x1024.png.webp\" type=\"image\/webp\" \/><\/picture><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2471 size-full\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-18-629x1024.png-3.webp\" alt=\"\" width=\"629\" height=\"1024\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-18-629x1024.png-3.webp 629w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-18-629x1024.png-3-184x300.webp 184w\" sizes=\"auto, (max-width: 629px) 100vw, 629px\" \/><\/p>\n<ul class=\"wp-block-list\">\n<li>Verify that the label is created correctly and contains accurate information.<\/li>\n<li><strong>For more info of How to create and print return labels,\u00a0<a href=\"https:\/\/synctrack.io\/knowledge-base\/returns\/shipping\/create-and-print-return-labels\/\" data-type=\"link\" data-id=\"https:\/\/returnsdrive.com\/knowledge-base\/shipping\/create-and-print-return-labels\/\">click here<\/a><\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Step 1: Create API user First, you need to register with ShipRocket and create an account. Click on this\u00a0link\u00a0to complete the sign-up process. After the sign-up process is complete, follow the enlisted steps to create an API user: Open your [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[262],"class_list":["post-1788","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-shipping"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1788","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=1788"}],"version-history":[{"count":3,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1788\/revisions"}],"predecessor-version":[{"id":2472,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1788\/revisions\/2472"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=1788"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=1788"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}