{"id":1807,"date":"2024-12-24T08:01:31","date_gmt":"2024-12-24T08:01:31","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=1807"},"modified":"2025-01-15T02:27:51","modified_gmt":"2025-01-15T02:27:51","slug":"multi-language","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/returns\/advanced-configuration\/multi-language\/","title":{"rendered":"Multi-language"},"content":{"rendered":"<p>This feature allows you to offer return and exchange services in multiple languages. By reducing misunderstandings, this feature significantly brings localized experience for your customers<\/p>\n<h2 id=\"how-to-use\" class=\"wp-block-heading\"><span id=\"How_to_use\" class=\"ez-toc-section\"><\/span>How to use?<\/h2>\n<h3 id=\"step-1-accessing-the-language-and-translation-settings\" class=\"wp-block-heading\"><span id=\"Step_1_Accessing_the_Language_and_Translation_Settings\" class=\"ez-toc-section\"><\/span>Step 1:\u00a0<strong>Accessing the Language and Translation Settings<\/strong><\/h3>\n<ol class=\"wp-block-list\">\n<li>Open the application and go to the \u201cReturn page.\u201d<\/li>\n<li>Scroll down until you find the \u201cLanguage and translation\u201d section.<\/li>\n<\/ol>\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2371 \" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_VuTuVRl4HgCLWHlewAIr_image.webp\" alt=\"\" width=\"1298\" height=\"1615\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_VuTuVRl4HgCLWHlewAIr_image.webp 1920w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_VuTuVRl4HgCLWHlewAIr_image-241x300.webp 241w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_VuTuVRl4HgCLWHlewAIr_image-823x1024.webp 823w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_VuTuVRl4HgCLWHlewAIr_image-768x956.webp 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_VuTuVRl4HgCLWHlewAIr_image-1234x1536.webp 1234w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_VuTuVRl4HgCLWHlewAIr_image-1645x2048.webp 1645w\" sizes=\"auto, (max-width: 1298px) 100vw, 1298px\" \/><\/figure>\n<h3 id=\"step-2.-changing-default-language-starter-plan\" class=\"wp-block-heading\"><span id=\"Step_2_Changing_default_language_Starter_Plan\" class=\"ez-toc-section\"><\/span><strong>Step 2. Changing default language (Starter Plan)<\/strong><\/h3>\n<p>For users on the Starter Plan, identify the current default language (English).<\/p>\n<ol class=\"wp-block-list\">\n<li>Click to Change default<\/li>\n<li>Click on the language dropdown menu to view the available languages.<\/li>\n<li>Select the desired language from the list.<\/li>\n<\/ol>\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2372 \" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_z9HYeHl04a7NulovMAnn_image-1024x684.png\" alt=\"\" width=\"1298\" height=\"867\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_z9HYeHl04a7NulovMAnn_image-1024x684.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_z9HYeHl04a7NulovMAnn_image-300x200.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_z9HYeHl04a7NulovMAnn_image-768x513.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_z9HYeHl04a7NulovMAnn_image-1536x1026.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_z9HYeHl04a7NulovMAnn_image-2048x1368.png 2048w\" sizes=\"auto, (max-width: 1298px) 100vw, 1298px\" \/><\/figure>\n<h3 id=\"step-3.-adding-other-languages-and-edit-content-professional-and-premium-plans\" class=\"wp-block-heading\"><span id=\"Step_3_Adding_other_languages_and_Edit_content_Professional_and_Premium_Plans\" class=\"ez-toc-section\"><\/span><strong>Step 3. Adding other languages and Edit content (Professional and Premium Plans)<\/strong><\/h3>\n<h4 id=\"add-new-language\" class=\"wp-block-heading\"><span id=\"Add_New_Language\" class=\"ez-toc-section\"><\/span><strong>Add New Language:<\/strong><\/h4>\n<p>For users on Professional and Premium Plans, navigate to the \u201cLanguage and translation\u201d<\/p>\n<ol class=\"wp-block-list\">\n<li>Click the \u201cAdd Language\u201d button to see a list of available languages.<\/li>\n<li>Select the desired languages to add to the application.<\/li>\n<\/ol>\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2373 \" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_LPbXEWQkBV8Vhnm3KJC9_image-1024x589.webp\" alt=\"\" width=\"1297\" height=\"746\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_LPbXEWQkBV8Vhnm3KJC9_image-1024x589.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_LPbXEWQkBV8Vhnm3KJC9_image-300x173.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_LPbXEWQkBV8Vhnm3KJC9_image-768x442.webp 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_LPbXEWQkBV8Vhnm3KJC9_image-1536x883.webp 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_LPbXEWQkBV8Vhnm3KJC9_image-2048x1178.webp 2048w\" sizes=\"auto, (max-width: 1297px) 100vw, 1297px\" \/><\/figure>\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2374 \" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_GKgQC5aZZMXJXtCYWcxw_image-1024x609.png\" alt=\"\" width=\"1297\" height=\"774\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_GKgQC5aZZMXJXtCYWcxw_image-300x179.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/spaces_5G7Pk0X6WEkpXfANnvyg_uploads_GKgQC5aZZMXJXtCYWcxw_image-768x457.png 768w\" sizes=\"auto, (max-width: 1297px) 100vw, 1297px\" \/><\/figure>\n<h4 id=\"editing-content-for-language\" class=\"wp-block-heading\"><span id=\"Editing_Content_for_Language\" class=\"ez-toc-section\"><\/span><strong>Editing Content for Language<\/strong><\/h4>\n<ol class=\"wp-block-list\">\n<li>Click the \u201cEdit content\u201d button to enter the content editing interface.<\/li>\n<li>Choose the section you wish to edit from the list of options:\n<ul>\n<li>Login page<\/li>\n<li>Request action<\/li>\n<li>Stepper<\/li>\n<li>Return request<\/li>\n<li>Exchange request<\/li>\n<li>History page<\/li>\n<li>Return method<\/li>\n<li>Refund resolution<\/li>\n<li>Exchange resolution<\/li>\n<\/ul>\n<\/li>\n<li>Error message<\/li>\n<\/ol>\n<figure class=\"wp-block-image size-large\"><picture class=\"wp-image-696\"><source srcset=\"https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-67-1024x577.png.webp 1024w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-67-300x169.png.webp 300w\" type=\"image\/webp\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2375 \" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-67-1024x577-1.webp\" alt=\"\" width=\"1297\" height=\"731\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-67-1024x577-1.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-67-1024x577-1-300x169.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-67-1024x577-1-768x433.webp 768w\" sizes=\"auto, (max-width: 1297px) 100vw, 1297px\" \/><\/picture><\/figure>\n<figure class=\"wp-block-image size-large\"><picture class=\"wp-image-660\"><source srcset=\"https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-52-1024x582.png.webp 1024w, https:\/\/returnsdrive.com\/wp-content\/uploads\/2024\/09\/image-52-300x171.png.webp 300w\" type=\"image\/webp\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2376 \" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-52-1024x582-1.webp\" alt=\"\" width=\"1297\" height=\"737\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-52-1024x582-1.webp 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-52-1024x582-1-300x171.webp 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-52-1024x582-1-768x437.webp 768w\" sizes=\"auto, (max-width: 1297px) 100vw, 1297px\" \/><\/picture><\/figure>\n<p>3. Click the \u201cSave\u201d button to apply the changes to the selected sections.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This feature allows you to offer return and exchange services in multiple languages. By reducing misunderstandings, this feature significantly brings localized experience for your customers How to use? Step 1:\u00a0Accessing the Language and Translation Settings Open the application and go [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[263],"class_list":["post-1807","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-advanced-configuration"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=1807"}],"version-history":[{"count":3,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1807\/revisions"}],"predecessor-version":[{"id":2377,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/1807\/revisions\/2377"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=1807"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=1807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}