{"id":2018,"date":"2024-12-30T03:41:23","date_gmt":"2024-12-30T03:41:23","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=2018"},"modified":"2024-12-30T03:41:24","modified_gmt":"2024-12-30T03:41:24","slug":"add-ignore-sync-rule","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/paypal-tracking\/tracking-setup\/add-ignore-sync-rule\/","title":{"rendered":"Add Ignore Sync rule"},"content":{"rendered":"\n<p>If you want to skip syncing specific tracking numbers or tracking information from certain couriers according to your preferences, then the &#8220;Ignore Sync&#8221; feature is for you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-does-the-ignore-sync-feature-work\">How does the &#8220;Ignore Sync&#8221; feature work?<\/h2>\n\n\n\n<p>Synctrack will automatically skip syncing the tracking information that matches the rules you have set up for future orders.<\/p>\n\n\n\n<p>You can skip syncing for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Courier name (e.g. Yunexpress,&#8230;)<\/li>\n\n\n\n<li>Courier name starts with (e.g. Yun,&#8230;)<\/li>\n\n\n\n<li>Tracking number<\/li>\n\n\n\n<li>Tracking number starts with<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> For fulfilled orders that cannot be synced due to the filter rules, Synctrack will not get the tracking information from Shopify and will mark those orders as <em><strong>\u201cNo tracking number\u201d<\/strong><\/em>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-use-this-feature\">How to use this feature?<\/h2>\n\n\n\n<p>Step 1: Go to the &#8220;Settings&#8221; tab and select &#8220;Ignore Sync&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"373\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.39.27@2x-1024x373.png\" alt=\"\" class=\"wp-image-2023\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.39.27@2x-1024x373.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.39.27@2x-300x109.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.39.27@2x-768x280.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.39.27@2x-1536x559.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.39.27@2x.png 2010w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Step 2: Click on the &#8220;Add ignore rule&#8221; button to add a new rule.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"374\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.24-1024x374.png\" alt=\"\" class=\"wp-image-2024\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.24-1024x374.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.24-300x109.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.24-768x280.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.24-1536x561.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.24.png 1962w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Step 3: Select the criteria that you want to apply the rule to. Enter the corresponding value and click &#8220;Save&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"607\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.46-1024x607.png\" alt=\"\" class=\"wp-image-2025\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.46-1024x607.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.46-300x178.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.46-768x455.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.46-1536x911.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.40.46.png 1970w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>All future orders will be skipped syncing if matched with any of the rules you created after following the 3 simple steps above.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you want to skip syncing specific tracking numbers or tracking information from certain couriers according to your preferences, then the &#8220;Ignore Sync&#8221; feature is for you. How does the &#8220;Ignore Sync&#8221; feature work? Synctrack will automatically skip syncing the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[121],"class_list":["post-2018","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-tracking-setup"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=2018"}],"version-history":[{"count":2,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2018\/revisions"}],"predecessor-version":[{"id":2027,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2018\/revisions\/2027"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=2018"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=2018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}