{"id":2035,"date":"2024-12-30T03:51:26","date_gmt":"2024-12-30T03:51:26","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=2035"},"modified":"2024-12-30T03:51:27","modified_gmt":"2024-12-30T03:51:27","slug":"use-dispute-management","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/paypal-tracking\/tracking-setup\/use-dispute-management\/","title":{"rendered":"Use Dispute Management"},"content":{"rendered":"\n<p>In today&#8217;s digital age, businesses face the challenge of managing disputes efficiently and effectively. To address this, Synctrack proudly presents to you the new Dispute Management function, offering a range of benefits that streamline the process and ensure a smooth resolution for all parties involved. This function can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Realtime update new disputes as soon as they are filed to PayPal and the status of current disputes.<\/li>\n\n\n\n<li>Mapping Shopify\u2019s order to corresponding dispute.<\/li>\n\n\n\n<li>Filter by status and display details information on each dispute.<\/li>\n\n\n\n<li>Get disputes from all integrated stores and PayPal accounts<\/li>\n<\/ul>\n\n\n\n<p>With real-time updates, mapping capabilities, and comprehensive filtering options, this function revolutionizes the way disputes are handled across integrated stores and PayPal accounts.<\/p>\n\n\n\n<p><strong>Note: <\/strong>As we continue developing this, feedback and recommendations are highly appreciated. Please take some time to give this a try and tell us how you feel via the right-side widget or live chat. Thank you!<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to use the feature?<\/h2>\n\n\n\n<p>Step 1: In the Disputes page, turn on the &#8220;Dispute management&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"323\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.13-1024x323.png\" alt=\"\" class=\"wp-image-2036\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.13-1024x323.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.13-300x95.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.13-768x242.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.13-1536x484.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.13.png 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Step 2: Connect your PayPal account(s).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"402\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.28-1024x402.png\" alt=\"\" class=\"wp-image-2037\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.28-1024x402.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.28-300x118.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.28-768x302.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.28-1536x603.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.28.png 1966w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Follow the given instructions to get the &#8220;Client ID&#8221; and &#8220;Secret key&#8221; from your PayPal Developer Dashboard<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"781\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.45-1024x781.png\" alt=\"\" class=\"wp-image-2038\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.45-1024x781.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.45-300x229.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.45-768x586.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.45-1536x1172.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.49.45.png 1898w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Enter the &#8220;Client ID&#8221; and &#8220;Secret key&#8221; to add your PayPal account<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"778\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.02-1024x778.png\" alt=\"\" class=\"wp-image-2039\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.02-1024x778.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.02-300x228.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.02-768x583.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.02-1536x1167.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.02.png 1880w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"693\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.16-1024x693.png\" alt=\"\" class=\"wp-image-2040\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.16-1024x693.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.16-300x203.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.16-768x520.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.16-1536x1040.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.16.png 2026w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Note: <\/strong>You can add multiple accounts if needed by repeating this step.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Step 3: Enjoy a seamless experience in managing disputes efficiently and effectively.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"644\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.43-1024x644.png\" alt=\"\" class=\"wp-image-2041\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.43-1024x644.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.43-300x189.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.43-768x483.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.43-1536x967.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.50.43-2048x1289.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You can view more details about a dispute by clicking on the &#8220;View&#8221; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"359\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.51.03-1024x359.png\" alt=\"\" class=\"wp-image-2042\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.51.03-1024x359.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.51.03-300x105.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.51.03-768x269.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.51.03-1536x539.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/CleanShot-2024-12-30-at-10.51.03-2048x718.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Note: <\/strong>Getting available disputes from a recently connected PayPal account for the first time might take a while (depending on the number of disputes). Please wait a moment and try the refresh button. For new disputes, rest assured that Synctrack will get them automatically and in real-time.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today&#8217;s digital age, businesses face the challenge of managing disputes efficiently and effectively. To address this, Synctrack proudly presents to you the new Dispute Management function, offering a range of benefits that streamline the process and ensure a smooth [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[121],"class_list":["post-2035","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-tracking-setup"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2035","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=2035"}],"version-history":[{"count":1,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2035\/revisions"}],"predecessor-version":[{"id":2043,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2035\/revisions\/2043"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=2035"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=2035"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}