{"id":2059,"date":"2024-12-30T04:05:01","date_gmt":"2024-12-30T04:05:01","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=2059"},"modified":"2024-12-30T04:05:02","modified_gmt":"2024-12-30T04:05:02","slug":"check-sync-status","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/paypal-tracking\/tracking-setup\/check-sync-status\/","title":{"rendered":"Check Sync Status"},"content":{"rendered":"\n<p>You can check the Sync Status by going to the <strong>Orders<\/strong> tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"270\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-21-1024x270.png\" alt=\"\" class=\"wp-image-2061\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-21-1024x270.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-21-300x79.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-21-768x202.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-21.png 1302w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"sync-status\"><a href=\"https:\/\/docs.synctrack.io\/feature-guides\/how-to-check-sync-status#sync-status\"><\/a>Sync Status<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"219\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-22-1024x219.png\" alt=\"\" class=\"wp-image-2062\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-22-1024x219.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-22-300x64.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-22-768x165.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-22.png 1307w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You can click on the status to filter orders base on its sync status<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Synced<\/em>: Successfully synchronized to PayPal<\/li>\n\n\n\n<li><em>Pending<\/em>: Orders are waiting to be synchronized<\/li>\n\n\n\n<li><em>Over quota<\/em>: Over quota means the number of orders submitted to PayPal is beyond your current plan limitation.<\/li>\n\n\n\n<li><em>No Account OR Invalid<\/em>: The Account OR is not available<\/li>\n\n\n\n<li><em>No Tracking number<\/em>: The order tracking number is not available on Shopify yet<\/li>\n\n\n\n<li><em>No transaction ID<\/em>: Shopify or the payment app does not return a PayPal transaction ID ( checkout X is not compatible with the app)<\/li>\n\n\n\n<li><em>Missing PayPal account<\/em>: The account corresponding to the payment account for the order has not been connected<\/li>\n\n\n\n<li><em>Invalid tracking numbe<\/em>r: The tracking number is in the wrong or incorrect format<\/li>\n<\/ul>\n\n\n\n<p><strong>Time Filter:<\/strong> Filter the time you would like to show the orders.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"235\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-23-1024x235.png\" alt=\"\" class=\"wp-image-2063\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-23-1024x235.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-23-300x69.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-23-768x176.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-23.png 1495w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>For more detailed filters click on the icon magnifier:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"129\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-24-1024x129.png\" alt=\"\" class=\"wp-image-2064\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-24-1024x129.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-24-300x38.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-24-768x97.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-24-1536x194.png 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-24.png 1882w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Store: <\/strong>Filter the store you would like to show the orders<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"244\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-25-1024x244.png\" alt=\"\" class=\"wp-image-2065\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-25-1024x244.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-25-300x71.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-25-768x183.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-25.png 1500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Payment: <\/strong>Filter the payment you would like to show the order<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"201\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-26-1024x201.png\" alt=\"\" class=\"wp-image-2066\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-26-1024x201.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-26-300x59.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-26-768x151.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-26.png 1499w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Per Page<\/strong>: Filter the number of pages you would like to show the order<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"245\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-27-1024x245.png\" alt=\"\" class=\"wp-image-2067\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-27-1024x245.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-27-300x72.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-27-768x184.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-27.png 1498w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>You can check the Sync Status by going to the Orders tab. Sync Status You can click on the status to filter orders base on its sync status Time Filter: Filter the time you would like to show the orders. [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[121],"class_list":["post-2059","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-tracking-setup"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=2059"}],"version-history":[{"count":1,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2059\/revisions"}],"predecessor-version":[{"id":2068,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2059\/revisions\/2068"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=2059"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=2059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}