{"id":2144,"date":"2024-12-30T04:37:13","date_gmt":"2024-12-30T04:37:13","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=2144"},"modified":"2024-12-30T04:37:14","modified_gmt":"2024-12-30T04:37:14","slug":"sync-tracking-info-for-orders-from-facebook-instagram-sales-channels","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/paypal-tracking\/integrations\/sync-tracking-info-for-orders-from-facebook-instagram-sales-channels\/","title":{"rendered":"Sync tracking info for orders from Facebook &amp; Instagram sales channels"},"content":{"rendered":"\n<p>For orders from Facebook and Instagram sale channels, we need your PayPal client ID and secret to match sale channels invoice id with Paypal transaction and sync the tracking information. Please follow the steps below and update the required info:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/developer.paypal.com\/dashboard\/\" target=\"_blank\" rel=\"noopener\">Go to Paypal Developer Dashboard<\/a> and log in with your account (If you\u2019ve already logged in, skip this step).<\/li>\n\n\n\n<li>On the navigation bar, go to \u201cApps &amp; Credentials\u201d menu. Switch to \u201cLive mode\u201d using the toggle on the top-right corner.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"225\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-62-1024x225.png\" alt=\"\" class=\"wp-image-2145\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-62-1024x225.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-62-300x66.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-62-768x169.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-62.png 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click \u201cCreate App\u201d<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"173\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-63-1024x173.png\" alt=\"\" class=\"wp-image-2146\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-63-1024x173.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-63-300x51.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-63-768x130.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-63.png 1428w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter App Name and click \u201cCreate App\u201d<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"908\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-64-1024x908.png\" alt=\"\" class=\"wp-image-2147\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-64-1024x908.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-64-300x266.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-64-768x681.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-64.png 1392w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scroll down to \u201cFeature\u201d section and make sure that the \u201cTransaction search\u201d setting is checked.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"548\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-12-1024x548.jpeg\" alt=\"\" class=\"wp-image-2148\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-12-1024x548.jpeg 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-12-300x161.jpeg 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-12-768x411.jpeg 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-12-1536x822.jpeg 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-12-2048x1096.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scroll up to \u201cAPI credentials\u201d section, copy \u201cClient ID\u201d and \u201cSecret key\u201d.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"264\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-13-1024x264.jpeg\" alt=\"\" class=\"wp-image-2149\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-13-1024x264.jpeg 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-13-300x77.jpeg 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-13-768x198.jpeg 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-13-1536x396.jpeg 1536w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-13-2048x528.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click &#8220;Add account&#8221; and enter the Client ID and Secret key into the text field. You can also enter the number of days to reprocess Facebook and Instagram sale channel orders.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"568\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-65-1024x568.png\" alt=\"\" class=\"wp-image-2150\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-65-1024x568.png 1024w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-65-300x167.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-65-768x426.png 768w, https:\/\/synctrack.io\/wp-content\/uploads\/2024\/12\/image-65.png 1380w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>For orders from Facebook and Instagram sale channels, we need your PayPal client ID and secret to match sale channels invoice id with Paypal transaction and sync the tracking information. Please follow the steps below and update the required info:<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[125],"class_list":["post-2144","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-integrations"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=2144"}],"version-history":[{"count":1,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2144\/revisions"}],"predecessor-version":[{"id":2151,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2144\/revisions\/2151"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=2144"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=2144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}