{"id":2211,"date":"2025-01-02T02:51:26","date_gmt":"2025-01-02T02:51:26","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=2211"},"modified":"2025-04-22T03:55:31","modified_gmt":"2025-04-22T03:55:31","slug":"estimated-delivery-date","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/order-tracking\/features\/estimated-delivery-date\/","title":{"rendered":"Post-purchase estimated delivery date"},"content":{"rendered":"\n<p>Post-purchase EDD (Estimated Delivery Date), allows you to provide accurate delivery estimates to your customers. Providing estimated delivery dates drives sales by letting shoppers plan for exactly when an order will appear on the doorstep<\/p>\n\n\n\n<p>A step-by-step guide to help you effectively use EDD:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-1-accessing-edd-settings\"><a href=\"https:\/\/omega-order-tracking.gitbook.io\/docs\/features\/tracking-page\/estimated-delivery-date#step-1-accessing-edd-settings\" target=\"_blank\" rel=\"noopener\"><\/a>Step 1: Accessing EDD Settings<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to the Tracking Page > Post<\/li>\n\n\n\n<li>Click on the Configuration&gt; Estimated Delivery Date tab.<\/li>\n\n\n\n<li>Click the &#8220;Enable&#8221; button to activate EDD for your store.<\/li>\n\n\n\n<li>Go to Settings<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"966\" height=\"264\" src=\"https:\/\/synctrack.io\/wp-content\/uploads\/2025\/01\/CleanShot-2025-04-22-at-10.55.04.png\" alt=\"\" class=\"wp-image-5550\" srcset=\"https:\/\/synctrack.io\/wp-content\/uploads\/2025\/01\/CleanShot-2025-04-22-at-10.55.04.png 966w, https:\/\/synctrack.io\/wp-content\/uploads\/2025\/01\/CleanShot-2025-04-22-at-10.55.04-300x82.png 300w, https:\/\/synctrack.io\/wp-content\/uploads\/2025\/01\/CleanShot-2025-04-22-at-10.55.04-768x210.png 768w\" sizes=\"auto, (max-width: 966px) 100vw, 966px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-2-setting-order-cutoff-and-processing-times\"><a href=\"https:\/\/omega-order-tracking.gitbook.io\/docs\/features\/tracking-page\/estimated-delivery-date#step-2-setting-order-cutoff-and-processing-times\" target=\"_blank\" rel=\"noopener\"><\/a>Step 2: Setting Order Cutoff and Processing Times<\/h2>\n\n\n\n<p>In the Order Cutoff and Processing Times section, you can customize the following parameters:<\/p>\n\n\n\n<p>\ud83d\udc49 Order cutoff time: Specify the time of day after which orders will be processed the following business day.<\/p>\n\n\n\n<p><strong>Example<\/strong>:<\/p>\n\n\n\n<p>Let\u2019s imagine you set 6:00 p.m. as your order cutoff time,<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If customers place an order before 6 p.m., e.g. 5 p.m., then you can process the order on the very same day.<\/li>\n\n\n\n<li>If customers place an order after 6 p.m., e.g. 11 p.m., then you can only process the order on the next day.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FZrkyyAMyRB54ZuXufFML%252Fimage.png%3Falt%3Dmedia%26token%3D0ef005f0-2a7f-43ef-8cd2-d1c00276ddda&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=2e8d1242&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>\ud83d\udc49 Processing time: Determine how many business days are required for order processing and shipping.<\/p>\n\n\n\n<p><strong>Example:<\/strong> If you set the order processing time to 2 days, this is how things will work later on<\/p>\n\n\n\n<p>If a customer places an order on Monday before the cutoff time, you can process it on the very same day. But the rest of the procedure will be performed up to Wednesday. It means the order will be dispatched on Wednesday.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252Fq5XupDLSsMsy68rx9NNQ%252Fimage.png%3Falt%3Dmedia%26token%3D833b1f61-14dd-4999-beb6-a53c0afbdab4&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=eca06d84&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>\ud83d\udc49 Business days: Set the number of business days your store operates weekly.<\/p>\n\n\n\n<p><strong>Example:<\/strong> If you have set your working days from Monday to Friday, then orders placed on the weekend will only be processed on the upcoming Monday.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252F0iGEUorNhlbQPDSiaTxW%252Fimage.png%3Falt%3Dmedia%26token%3D5df8de88-ddfc-484f-a1c4-a8561210dbd5&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=856094c8&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>After adjusting the parameters to your preferences, click the &#8220;Save&#8221; button to save your changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-3-configuring-transit-times\"><a href=\"https:\/\/omega-order-tracking.gitbook.io\/docs\/features\/tracking-page\/estimated-delivery-date#step-3-configuring-transit-times\" target=\"_blank\" rel=\"noopener\"><\/a>Step 3: Configuring Transit Times<\/h2>\n\n\n\n<p>Move on to the <strong>Transit Times<\/strong> section. The promised delivery date will be calculated based on these settings.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The &#8220;Rest of the world&#8221; is a default rule. This will specify transit times for all countries outside your predefined shipping zones. With \u201cany shipping method\u201d, the same transit time will be calculated for all couriers.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FfjRxdbz7DnsgQ9az0pWz%252Fimage.png%3Falt%3Dmedia%26token%3Dd50b044d-8ca5-48b6-a35d-cc09c4cfb0c3&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=5bb84e4a&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>You can change the transit time by clicking on pencil icon &gt; Input new time &gt; Save.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FdSZpzBkz904gfgxonRoX%252Fimage.png%3Falt%3Dmedia%26token%3D90f97544-a7be-4956-9adb-f1f64f7d7ede&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=d8422f86&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FQBocy6OxeAj53Ar2tHnA%252Fimage.png%3Falt%3Dmedia%26token%3Dad830dba-61cf-4f77-8f8f-b304a3419737&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=8eca692f&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FZ6v9ztA0p0YVVSRTJS9o%252Fimage.png%3Falt%3Dmedia%26token%3D860f1c28-f369-45a3-862b-85ce2a2083a2&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=ab874493&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on \u201c<strong> Add new rule<\/strong>\u201d to add and set settings for different shipping zones, shipping methods, and transit times. This lets you set the countries, regions, or states so that estimated delivery dates can be calculated for your shipments.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udc49 CHOOSE A SHIPPING ZONE: Define the countries, regions, or states where orders can be shipped to.<\/p>\n\n\n\n<p>Note:<\/p>\n\n\n\n<p>You can set up multiple shipping zones under one organization.<\/p>\n\n\n\n<p>For every shipping zone, you can set up multiple transit times based on different shipping methods.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252F4kStJx2NHdygPLvWu3rq%252Fimage.png%3Falt%3Dmedia%26token%3D9f9bbdee-07ce-40e0-bf88-bbb4fa685ab4&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=6eedfcca&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>\ud83d\udc49 SHIPPING METHOD &amp; TRANSIT TIME: This setting will let you set the estimated shipping time for an order based on the configured shipping zone and method.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Shipping method<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>&#8211; If you want to set specific transit times for each carrier, you can choose from a list of carriers and specify the transit time for each shipping zone.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FGQeKwCRdCbtSnLPIxvNT%252Fimage.png%3Falt%3Dmedia%26token%3D62fbc49c-b526-487b-9ef6-11e459e2424e&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=5c130d2c&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Transit times<\/strong>: Enter the number of business days required for delivery.<\/li>\n<\/ul>\n\n\n\n<p>If you want shoppers to see the exact delivery date (Eg: 1st July) after making a purchase, set a Single date by selecting transit time from 2-2 or 5-5\u2026<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FYnRsGGgTFG0XZq3i8NtM%252Fimage.png%3Falt%3Dmedia%26token%3Dbd52ddd1-4138-47a6-bb79-71f05c7319de&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=11d6c85c&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>If you want shoppers to see the timeframe (1st &#8211; 3rd July) in which they can expect their order, set a date range.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FTTIj3Fcaj58yhv23QfLg%252Fimage.png%3Falt%3Dmedia%26token%3Dc1e35c1a-ac88-452b-a18a-ab6337389121&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=a9067fda&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>Click on \u201c<strong>Update rule<\/strong>\u201d to Save Transit Time Rules.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-will-the-custom-edd-be-calculated\"><a href=\"https:\/\/omega-order-tracking.gitbook.io\/docs\/features\/tracking-page\/estimated-delivery-date#how-will-the-custom-edd-be-calculated\" target=\"_blank\" rel=\"noopener\"><\/a>\ud83d\udc40 How will the custom EDD be calculated?<\/h2>\n\n\n\n<p>EDD will be automatically calculated based on the parameters and transit times you have set.<\/p>\n\n\n\n<p><strong>For example:<\/strong><\/p>\n\n\n\n<p>Let&#8217;s say a customer places an order on Monday, July 1st at 10:00 am for delivery to the United States via USP. Here&#8217;s how the EDD is calculated:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order date: July 1st, 2023<\/li>\n\n\n\n<li>Order cutoff time: Same-day processing (no cutoff since the order was placed before 6 pm)<\/li>\n\n\n\n<li>Processing time: 0 days (same-day processing)<\/li>\n\n\n\n<li>Business days: Monday to Friday<\/li>\n\n\n\n<li>Transit time: 1 &#8211; 2 days<\/li>\n\n\n\n<li>EDD: July 1st, 2023 + 0 days (same-day processing) + 1-2 days transit time = July 2nd-3rd, 2023<\/li>\n<\/ul>\n\n\n\n<p>The estimated delivery date for this order would be between July 2nd and 3rd, 2023.<\/p>\n\n\n\n<p>Displaying EDD to Customers<\/p>\n\n\n\n<p>Your customers will see the estimated delivery date on the tracking page.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252Fl0FZ4XGszZxOKnWEaFGJ%252FED1.png%3Falt%3Dmedia%26token%3D63e64ddd-aef5-46e2-a7d0-0a15653c4c95&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=c9f37423&amp;sv=2\" alt=\"\"\/><\/figure>\n\n\n\n<p>View the instructional video below to know how to set it up.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Omega - Order tracking: Estimated Delivery Date feature\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/o_GFAjR4yv8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>If you have any further questions, please don&#8217;t hesitate to contact our live chat support team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Post-purchase EDD (Estimated Delivery Date), allows you to provide accurate delivery estimates to your customers. Providing estimated delivery dates drives sales by letting shoppers plan for exactly when an order will appear on the doorstep A step-by-step guide to help [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[279],"class_list":["post-2211","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-features"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=2211"}],"version-history":[{"count":3,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2211\/revisions"}],"predecessor-version":[{"id":5551,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2211\/revisions\/5551"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=2211"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=2211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}