{"id":2220,"date":"2025-01-02T02:53:36","date_gmt":"2025-01-02T02:53:36","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&#038;p=2220"},"modified":"2025-03-27T03:22:13","modified_gmt":"2025-03-27T03:22:13","slug":"notifications","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/order-tracking\/features\/notifications\/","title":{"rendered":"\ud83d\udce9 Notifications"},"content":{"rendered":"\r\n<p>Unlock the power of email notifications with Omega! Now, you can seamlessly sync, send, and track emails directly from our app. Keep your customers informed and organized, all in one place.<\/p>\r\n\r\n\r\n\r\n<h2 id=\"step-by-step-guide\" class=\"wp-block-heading\">Step-by-step guide<\/h2>\r\n\r\n\r\n\r\n<h3 id=\"setting-up-sender-info\" class=\"wp-block-heading\">Setting up Sender Info<\/h3>\r\n\r\n\r\n\r\n<p>Step 1: Select Notifications from the left navigation sidebar &gt; Email<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FlwGXVpKC7MbkB8fuAH6j%252Fimage.png%3Falt%3Dmedia%26token%3D3ece1b48-7da4-4abe-81b9-be672f10a975&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=12397a02&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Note: If you&#8217;re using the older version of Email notifications, consider upgrading to the newest version for the best experience.<\/p>\r\n\r\n\r\n\r\n<p>Step 2: Choose your sender email<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><a href=\"mailto:no-reply@omegatheme.com\">no-reply@omegatheme.com<\/a>: This is the default sender email. We will use the email address no-reply@omegatheme.com to send messages to your customers. You can send notifications to your customers with connecting your email.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Beware if you choose this option, your customer won\u2019t be able to reply to your email.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Use your email as sender\u2019s: This allows you to connect your email to send messages.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>To enable this option, insert your email address and send name. Turn on \u201cNotify to merchant\u201d if you want to also send the notification to yourself. Then click submit.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FokRKDn1Qq7CxKlhcSv9u%252Fimage.png%3Falt%3Dmedia%26token%3D09f1a50e-8213-47e5-814d-0e641ce182df&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=3001c506&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Go to your email and click on the verify link.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FoaOk9L3glShCtkKYtFIU%252Fimage.png%3Falt%3Dmedia%26token%3D5c68ab1c-caeb-486b-ac8f-effd14f6d5c2&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=cb9dd781&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Reload the page to see your email status update. The green badge meaning your email has been verified.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2Flh3.googleusercontent.com%2FMnuHWWxZ-01B_DEbcjBe90C2LPiti8VIRhVtNSG79uhpEmM7bJScGEtuCA9_Et68MfV06skMKNVCxXc35rPtwAu_niZAaTEMF85O-vVm8fOsb8ecIFLff3lIPWX7dJzZZWd3Dq1W2EbwkRZPU-mBYTM&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=69d2b6d5&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<h3 id=\"set-up-the-email-configuration\" class=\"wp-block-heading\">Set up the email configuration<\/h3>\r\n\r\n\r\n\r\n<h4 id=\"enable-disable-email-notifications\" class=\"wp-block-heading\">Enable\/disable email notifications<\/h4>\r\n\r\n\r\n\r\n<p>Go to Email Templates box &gt; Switch on and off triggers to choose the stage you want to send notifications.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252Ffwzee46d7EEYmIFMuI37%252Fimage.png%3Falt%3Dmedia%26token%3Dd8ecaedc-1808-40ce-9e0c-b9ae6f754e2a&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=6809aee9&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Or click on the &#8220;Action&#8221; button and customize each email notification &amp; flexible turn on\/off notifications right on the email templates<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FUVV5rhZhwi9hPYooQdzM%252Fimage.png%3Falt%3Dmedia%26token%3D64327fab-8648-4946-9d31-ad7c92849860&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=a58fe19d&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Sending Rule: When shipment status changes, an email notification will be triggered automatically.<\/p>\r\n\r\n\r\n\r\n<p>You can also set which notification you want to send to yourself in the Email Template section<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FOd3yPjvLKvC3i243h1Yb%252Fimage.png%3Falt%3Dmedia%26token%3D04999fa3-c23f-4a17-8144-c4b2d41daaef&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=d7340827&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<h4 id=\"edit-email-templates\" class=\"wp-block-heading\">Edit email templates<\/h4>\r\n\r\n\r\n\r\n<p>Click on the action button to open the email templates editor mode<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2Flh6.googleusercontent.com%2FTWRPMcvpVR9qboDDmVp6c6Tf5DgBljwa_U3tVoNZ-AGgfFEtc-9n0RV06tT1edqSPnrNKg0s31zALrR576P_Zf_UHrK3JKOUhV-W1u8m5mAsBnlAl95DU3qsAdQ-wnWXUuricajlnMGo1oLmohC5N1U&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=1a67a6ed&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>You can easily switch between different templates in the editor mode<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FSeNdMsEFUfS5gFH4nqUk%252Fimage.png%3Falt%3Dmedia%26token%3Da6249e0c-968b-4628-9a73-11a729f2f2a6&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=5d457070&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Note: Save your changes before switching to another template.<\/p>\r\n\r\n\r\n\r\n<p>To edit the subject of the email, click on the subject box and click save.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FcLoaW7Hy2OWspokKI4VL%252Fimage.png%3Falt%3Dmedia%26token%3Dda2faea8-43a0-49ed-80cb-dde96e050c2f&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=972de436&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>With variable tags, you can dynamically insert order-specific information such as order number, tracking number, customer name, and more into your email templates. This enables you to create highly personalized and relevant emails that provide customers with real-time updates about their orders, while also providing merchants with valuable information about the status and progress of each order.<\/p>\r\n\r\n\r\n\r\n<p>To insert variable, click on &#8220;Insert tags&#8221; button and copy variable to flexibly add to your email content.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FdB7l6NxoXsl643IuNlJo%252Fimage.png%3Falt%3Dmedia%26token%3D5d933286-367e-4226-96a2-566e9ddb9deb&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=543577a0&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252F8dKSxqfpTGBnR6EvIeMc%252Fimage.png%3Falt%3Dmedia%26token%3Dae38b0d2-021b-4d21-bb75-e857748c86a1&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=12b5b8b2&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>After finish your email draft, scroll down to the end of the page &gt; click on the eye icon for Preview<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2Flh4.googleusercontent.com%2FRm7Y6lYHPyPUXVWUJOP6NongoUtWBIPBSndV1moj3DjqAfEtD0dFQYqs1wZ8Eui4JxaUDS-sEJqgUxLFVs40rMqWTPvsyuTSMM-9B5Xb-1Q3OhD26MJKqMc92LAiMbq8tRNff4h7jQwzrMDdArVPGEI&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=16912d91&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>If you want to undo your work, either click on &#8220;Reset to default&#8221; to start over again or click Redo\/Undo at the end of the editor page.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FG1JtGINSWAENwpdiaUgP%252Fimage.png%3Falt%3Dmedia%26token%3D311863c7-d8f2-4021-98b4-f32188b7b43e&amp;width=300&amp;dpr=4&amp;quality=100&amp;sign=58bd0e27&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FOhRUJnOT4nZkHdBatWiP%252Fimage.png%3Falt%3Dmedia%26token%3Dcf4f0e89-6b79-407a-b1b5-1a812f3b9b62&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=cede2f1c&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>To see how the email turns out in the mailbox, send a test email to yourself. Click &#8220;send test email&#8221; in the upper left corner to send the test email.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2Flh3.googleusercontent.com%2FNGItQd2kscFiy8D1T2-0MoP1_XNDxRndhSH9JkpDEL3hZfdL2rGI196u0-Izc7lIXrWMsBpbni79zjR-3nMzEQwCMqA5I387FVjE8dO3y6p_3jdqCV5AZNUJx3bk1xFqecppNOOGLvTZIIz0dUZbAbM&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=d7b195bf&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>When you are happy with the result, click on &#8220;Save template&#8221; at the end of the page.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252FD3zKL80gKhiqIpzPjacX%252Fimage.png%3Falt%3Dmedia%26token%3D15774b8a-b7f2-46b8-be86-6127abac4b63&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=a7b7625&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<h3 id=\"email-history\" class=\"wp-block-heading\">Email history<\/h3>\r\n\r\n\r\n\r\n<p>This section allows you to check &amp; filter email notification data by tracking status, date, and page.<\/p>\r\n\r\n\r\n\r\n<p>Notifications &gt; Email history &gt; Choose time range for data.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2F2820706060-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FvvENJcykqmmnomA7uzWZ%252Fuploads%252Fp3O7XNw0kZ1zMd6YdHEO%252Fimage.png%3Falt%3Dmedia%26token%3D9afc35b1-e053-4d29-8a1a-e6040eb42c1b&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=88e45870&amp;sv=2\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<p>For more information, click on the order to open the pop-up.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/omega-order-tracking.gitbook.io\/~gitbook\/image?url=https%3A%2F%2Flh6.googleusercontent.com%2Fh9aLIYTgPKjOEmbBGQiOWisMmy--9YV0Wi3xYonZ6S7T84wp6mS9WzvZONvX29tEUxzHGyH16qspni-c1C5PUd5gHFf0EqgqBRBW2REV_MlI9IoWkg6caIckpN4XDr2U7fwIMSXqNbJawtWclTWAmO0&amp;width=768&amp;dpr=4&amp;quality=100&amp;sign=9fe618d4&amp;sv=2\" alt=\"\" \/><\/figure>\r\n","protected":false},"excerpt":{"rendered":"<p>Unlock the power of email notifications with Omega! Now, you can seamlessly sync, send, and track emails directly from our app. Keep your customers informed and organized, all in one place. Step-by-step guide Setting up Sender Info Step 1: Select [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[279],"class_list":["post-2220","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-features"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=2220"}],"version-history":[{"count":2,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2220\/revisions"}],"predecessor-version":[{"id":2247,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2220\/revisions\/2247"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=2220"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=2220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}