{"id":2467,"date":"2025-01-15T04:31:35","date_gmt":"2025-01-15T04:31:35","guid":{"rendered":"https:\/\/synctrack.io\/?post_type=knowledgebase&p=2467"},"modified":"2025-01-16T04:20:59","modified_gmt":"2025-01-16T04:20:59","slug":"multi-store-connection","status":"publish","type":"knowledgebase","link":"https:\/\/synctrack.io\/knowledge-base\/returns\/advanced-configuration\/multi-store-connection\/","title":{"rendered":"Multi-store connection"},"content":{"rendered":"\r\n

Introduction<\/h2>\r\n\r\n\r\n\r\n

The multi-store connection feature enables Enterprise users to manage multiple Shopify stores through a single interface. Users can easily switch between stores and efficiently manage return\/exchange requests.<\/p>\r\n\r\n\r\n\r\n

\"\"<\/figure>\r\n\r\n\r\n\r\n

Prerequisites<\/h2>\r\n\r\n\r\n\r\n
    \r\n
  • Active Enterprise plan subscription<\/li>\r\n\r\n\r\n\r\n
  • Synctrack Returns & Exchange app installed on all stores<\/li>\r\n\r\n\r\n\r\n
  • Valid Shopify store URLs<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

    What’s Included<\/h2>\r\n\r\n\r\n\r\n
      \r\n
    • Default Package:<\/strong>\r\n
        \r\n
      • 1 Main store<\/li>\r\n\r\n\r\n\r\n
      • 1 Sub store<\/li>\r\n
      • Note: The sub store can access enterprise capabilities without upgrading to Enterprise<\/strong><\/li>\r\n<\/ul>\r\n<\/li>\r\n\r\n\r\n\r\n
      • Additional Stores:<\/strong>\r\n
          \r\n
        • $30 per store\/month (Users can access enterprise capabilities at the $30\/month price point rather than paying $139\/month<\/strong>)<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

          Getting Started<\/h2>\r\n\r\n\r\n\r\n
            \r\n
          1. Verify your Enterprise subscription<\/li>\r\n\r\n\r\n\r\n
          2. Prepare your store URLs<\/li>\r\n\r\n\r\n\r\n
          3. Contact support to initiate connection<\/li>\r\n\r\n\r\n\r\n
          4. Wait for confirmation<\/li>\r\n\r\n\r\n\r\n
          5. Refresh and start managing your stores<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n

            Details of How it works<\/h2>\r\n\r\n\r\n\r\n

            Step 1: Request Connection<\/h3>\r\n\r\n\r\n\r\n
              \r\n
            1. Contact Support\r\n
                \r\n
              • Use the Crisp chat widget in the app<\/li>\r\n\r\n\r\n\r\n
              • Provide your main store URL<\/li>\r\n\r\n\r\n\r\n
              • Provide sub-store URL(s)<\/li>\r\n<\/ul>\r\n<\/li>\r\n\r\n\r\n\r\n
              • Support Process\r\n
                  \r\n
                • Our team creates a connection task for development team after receiving your request<\/li>\r\n\r\n\r\n\r\n
                • Processing time: 1 business day<\/li>\r\n\r\n\r\n\r\n
                • You’ll receive confirmation when complete<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
                  \"\"<\/figure>\r\n\r\n\r\n\r\n

                  Step 2: Access Your Connected Stores<\/h3>\r\n\r\n\r\n\r\n
                    \r\n
                  1. After connection is complete:\r\n
                      \r\n
                    • Refresh your browser (CTRL + SHIFT + R)<\/li>\r\n\r\n\r\n\r\n
                    • Log in to your account<\/li>\r\n<\/ul>\r\n<\/li>\r\n\r\n\r\n\r\n
                    • Using the Store Filter:\r\n
                        \r\n
                      • Located at the top of your management dashboard<\/li>\r\n\r\n\r\n\r\n
                      • Click to view all connected stores<\/li>\r\n\r\n\r\n\r\n
                      • Select any store to access its data<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
                        \"\"<\/figure>\r\n\r\n\r\n\r\n

                        Pricing<\/h2>\r\n\r\n\r\n\r\n
                          \r\n
                        • Enterprise plan includes: 1 main store + 1 sub store<\/li>\r\n\r\n\r\n\r\n
                        • Additional stores: $30 per store slot<\/li>\r\n\r\n\r\n\r\n
                        • Contact support to purchase additional slots<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n

                          Important Notes<\/h2>\r\n\r\n\r\n\r\n
                            \r\n
                          • Each store’s data remains separate and secure<\/li>\r\n\r\n\r\n\r\n
                          • Changes in one store don’t affect others<\/li>\r\n\r\n\r\n\r\n
                          • Always refresh after initial connection<\/li>\r\n\r\n\r\n\r\n
                          • Maintain active Enterprise subscription<\/li>\r\n<\/ul>\r\n","protected":false},"excerpt":{"rendered":"

                            Introduction The multi-store connection feature enables Enterprise users to manage multiple Shopify stores through a single interface. Users can easily switch between stores and efficiently manage return\/exchange requests. Prerequisites What’s Included Getting Started Details of How it works Step 1: […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_cat":[263],"class_list":["post-2467","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-advanced-configuration"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/comments?post=2467"}],"version-history":[{"count":5,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2467\/revisions"}],"predecessor-version":[{"id":2688,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase\/2467\/revisions\/2688"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=2467"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/knowledgebase_cat?post=2467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}