{"id":989,"date":"2024-11-28T13:10:16","date_gmt":"2024-11-28T13:10:16","guid":{"rendered":"https:\/\/synctrack.io\/blog\/couriers\/ghn\/"},"modified":"2025-05-19T04:59:31","modified_gmt":"2025-05-19T04:59:31","slug":"ghn","status":"publish","type":"couriers","link":"https:\/\/synctrack.io\/couriers\/ghn\/","title":{"rendered":"GHN"},"content":{"rendered":"<h2 data-start=\"0\" data-end=\"29\">GHN tracking information<\/h2>\n<p data-start=\"30\" data-end=\"165\"><strong data-start=\"30\" data-end=\"55\">Giao H\u00e0ng Nhanh (GHN)<\/strong> was <strong data-start=\"60\" data-end=\"79\">founded in 2012<\/strong> to serve the booming e-commerce market in Vietnam. Key milestones and capabilities:<\/p>\n<ul data-start=\"166\" data-end=\"929\">\n<li data-start=\"166\" data-end=\"293\">\n<p data-start=\"168\" data-end=\"293\"><strong data-start=\"168\" data-end=\"191\">Nationwide coverage<\/strong> across all <strong data-start=\"203\" data-end=\"219\">63 provinces<\/strong> with an extensive network of <strong data-start=\"249\" data-end=\"265\">GHN Stations<\/strong> for drop-off and pick-up.<\/p>\n<\/li>\n<li data-start=\"294\" data-end=\"365\">\n<p data-start=\"296\" data-end=\"365\"><strong data-start=\"296\" data-end=\"304\">2015<\/strong>: Launched GHN Station network with thousands of locations.<\/p>\n<\/li>\n<li data-start=\"366\" data-end=\"486\">\n<p data-start=\"368\" data-end=\"486\"><strong data-start=\"368\" data-end=\"376\">2017<\/strong>: Expanded into <strong data-start=\"392\" data-end=\"409\">GHN Logistics<\/strong> (B2B transport) and <strong data-start=\"430\" data-end=\"449\">GHN Fulfillment<\/strong> (warehousing &amp; order fulfillment).<\/p>\n<\/li>\n<li data-start=\"487\" data-end=\"638\">\n<p data-start=\"489\" data-end=\"638\"><strong data-start=\"489\" data-end=\"497\">2019<\/strong>: Deployed a <strong data-start=\"510\" data-end=\"544\">fully automated sorting system<\/strong>, reducing processing time to just <strong data-start=\"579\" data-end=\"593\">30 minutes<\/strong> per shipment.<br data-start=\"607\" data-end=\"610\" \/><strong data-start=\"610\" data-end=\"627\">Core services<\/strong> include:<\/p>\n<\/li>\n<li data-start=\"639\" data-end=\"713\">\n<p data-start=\"641\" data-end=\"713\"><strong data-start=\"641\" data-end=\"656\">GHN Express<\/strong> (next-day delivery within cities, 1\u20132 days inter-city)<\/p>\n<\/li>\n<li data-start=\"714\" data-end=\"759\">\n<p data-start=\"716\" data-end=\"759\"><strong data-start=\"716\" data-end=\"733\">GHN Logistics<\/strong> and <strong data-start=\"738\" data-end=\"757\">GHN Fulfillment<\/strong><\/p>\n<\/li>\n<li data-start=\"760\" data-end=\"824\">\n<p data-start=\"762\" data-end=\"824\"><strong data-start=\"762\" data-end=\"803\">24\/7 online order management platform<\/strong> and <strong data-start=\"808\" data-end=\"822\">mobile app<\/strong><\/p>\n<\/li>\n<li data-start=\"825\" data-end=\"929\">\n<p data-start=\"827\" data-end=\"929\"><strong data-start=\"827\" data-end=\"837\">GHN Xu<\/strong> reward points, <strong data-start=\"853\" data-end=\"873\">partial delivery<\/strong>, <strong data-start=\"875\" data-end=\"893\">COD collection<\/strong>, and other merchant support tools<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"931\" data-end=\"961\">How to Track GHN Packages<\/h2>\n<ol data-start=\"962\" data-end=\"1668\">\n<li data-start=\"962\" data-end=\"1117\">\n<p data-start=\"965\" data-end=\"987\"><strong data-start=\"965\" data-end=\"985\">Official website<\/strong><\/p>\n<ul data-start=\"991\" data-end=\"1117\">\n<li data-start=\"991\" data-end=\"1117\">\n<p data-start=\"993\" data-end=\"1117\">Go to <strong data-start=\"999\" data-end=\"1017\">donhang.ghn.vn<\/strong> or select \u201cTrack Shipment\u201d at <strong data-start=\"1048\" data-end=\"1058\">ghn.vn<\/strong>, enter the <strong data-start=\"1070\" data-end=\"1089\">tracking number<\/strong> to view real-time status.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1118\" data-end=\"1337\">\n<p data-start=\"1121\" data-end=\"1150\"><strong data-start=\"1121\" data-end=\"1148\">Synctrack Tracking tool<\/strong><\/p>\n<ul data-start=\"1154\" data-end=\"1337\">\n<li data-start=\"1154\" data-end=\"1193\">\n<p data-start=\"1156\" data-end=\"1193\">Obtain the <strong data-start=\"1167\" data-end=\"1190\">GHN tracking number<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1197\" data-end=\"1246\">\n<p data-start=\"1199\" data-end=\"1246\">Visit <strong data-start=\"1205\" data-end=\"1218\">Synctrack<\/strong> at synctrack.io\/couriers\/<\/p>\n<\/li>\n<li data-start=\"1250\" data-end=\"1337\">\n<p data-start=\"1252\" data-end=\"1337\">Enter the <strong data-start=\"1262\" data-end=\"1281\">tracking number<\/strong> and click <strong data-start=\"1292\" data-end=\"1301\">Track<\/strong> to see detailed shipment updates.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1338\" data-end=\"1540\">\n<p data-start=\"1341\" data-end=\"1361\"><strong data-start=\"1341\" data-end=\"1359\">GHN mobile app<\/strong><\/p>\n<ul data-start=\"1365\" data-end=\"1540\">\n<li data-start=\"1365\" data-end=\"1430\">\n<p data-start=\"1367\" data-end=\"1430\">Download <strong data-start=\"1376\" data-end=\"1393\">GiaoHangNhanh<\/strong> from the App Store or Google Play.<\/p>\n<\/li>\n<li data-start=\"1434\" data-end=\"1540\">\n<p data-start=\"1436\" data-end=\"1540\">Log in or search by <strong data-start=\"1456\" data-end=\"1475\">tracking number<\/strong>, <strong data-start=\"1477\" data-end=\"1493\">phone number<\/strong>, or <strong data-start=\"1498\" data-end=\"1516\">recipient name<\/strong> for instant tracking.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1541\" data-end=\"1668\">\n<p data-start=\"1544\" data-end=\"1574\"><strong data-start=\"1544\" data-end=\"1572\">Customer service hotline<\/strong><\/p>\n<ul data-start=\"1578\" data-end=\"1668\">\n<li data-start=\"1578\" data-end=\"1668\">\n<p data-start=\"1580\" data-end=\"1668\">Call <strong data-start=\"1585\" data-end=\"1601\">1900 636 677<\/strong>, provide the <strong data-start=\"1615\" data-end=\"1634\">tracking number<\/strong>, and request the latest status.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 data-start=\"1670\" data-end=\"1702\">GHN (Giao Hang Nhanh) contact number<\/h2>\n<ul data-start=\"1703\" data-end=\"2143\">\n<li data-start=\"1703\" data-end=\"1745\">\n<p data-start=\"1705\" data-end=\"1745\"><strong data-start=\"1705\" data-end=\"1725\">Customer hotline<\/strong>: <strong data-start=\"1727\" data-end=\"1743\">1900 636 677<\/strong><\/p>\n<\/li>\n<li data-start=\"1746\" data-end=\"1858\">\n<p data-start=\"1748\" data-end=\"1769\"><strong data-start=\"1748\" data-end=\"1766\">Support emails<\/strong>:<\/p>\n<ul data-start=\"1772\" data-end=\"1858\">\n<li data-start=\"1772\" data-end=\"1806\">\n<p data-start=\"1774\" data-end=\"1806\">Customer care: <strong data-start=\"1789\" data-end=\"1804\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1791\" data-end=\"1802\">cskh@ghn.vn<\/a><\/strong><\/p>\n<\/li>\n<li data-start=\"1809\" data-end=\"1858\">\n<p data-start=\"1811\" data-end=\"1858\">Business inquiries: <strong data-start=\"1831\" data-end=\"1856\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1833\" data-end=\"1854\">hotrokinhdoanh@ghn.vn<\/a><\/strong><\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1859\" data-end=\"1952\">\n<p data-start=\"1861\" data-end=\"1952\"><strong data-start=\"1861\" data-end=\"1876\">Head office<\/strong>: 405\/15 X\u00f4 Vi\u1ebft Ngh\u1ec7 T\u0129nh, Ward 14, B\u00ecnh Th\u1ea1nh District, Ho Chi Minh City<\/p>\n<\/li>\n<li data-start=\"1953\" data-end=\"2064\">\n<p data-start=\"1955\" data-end=\"2064\"><strong data-start=\"1955\" data-end=\"1972\">Branch office<\/strong>: 3rd Floor, Rivera Park Building, 7\/28 Th\u00e0nh Th\u00e1i, Ward 14, District 10, Ho Chi Minh City<\/p>\n<\/li>\n<li data-start=\"2065\" data-end=\"2143\">\n<p data-start=\"2067\" data-end=\"2143\"><strong data-start=\"2067\" data-end=\"2084\">Working hours<\/strong>: <strong data-start=\"2086\" data-end=\"2101\">08:30\u201321:00<\/strong> (Monday\u2013Sunday, except public holidays)<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2145\" data-end=\"2173\">FAQs about GHN tracking<\/h2>\n<p data-start=\"2174\" data-end=\"2367\"><strong data-start=\"2174\" data-end=\"2227\">1. What is the maximum storage time for a parcel?<\/strong><\/p>\n<p data-start=\"2174\" data-end=\"2367\">Parcels are stored at GHN facilities for up to <strong data-start=\"2277\" data-end=\"2287\">5 days<\/strong> from the first delivery attempt, during which GHN will contact the recipient.<\/p>\n<p data-start=\"2369\" data-end=\"2593\"><strong data-start=\"2369\" data-end=\"2417\">2. How many delivery attempts does GHN make?<\/strong><\/p>\n<p data-start=\"2369\" data-end=\"2593\">Up to <strong data-start=\"2426\" data-end=\"2440\">3 attempts<\/strong> per shipment. If delivery fails due to unreachable recipient, the order is held for <strong data-start=\"2525\" data-end=\"2546\">return processing<\/strong> and can be re-scheduled within <strong data-start=\"2578\" data-end=\"2590\">24 hours<\/strong>.<\/p>\n<p data-start=\"2595\" data-end=\"2780\"><strong data-start=\"2595\" data-end=\"2644\">3. Can a shipment be tracked by phone number?<\/strong><\/p>\n<p data-start=\"2595\" data-end=\"2780\">Tracking by <strong data-start=\"2659\" data-end=\"2675\">phone number<\/strong> is available only to registered merchants on GHN. Individual customers must use a <strong data-start=\"2758\" data-end=\"2777\">tracking number<\/strong>.<\/p>\n<p data-start=\"2782\" data-end=\"2960\"><strong data-start=\"2782\" data-end=\"2845\">4. How to change the delivery address after order creation?<\/strong><\/p>\n<p data-start=\"2782\" data-end=\"2960\">Contact <strong data-start=\"2856\" data-end=\"2872\">1900 636 677<\/strong> or email <strong data-start=\"2882\" data-end=\"2897\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2884\" data-end=\"2895\">cskh@ghn.vn<\/a><\/strong> with the <strong data-start=\"2907\" data-end=\"2926\">tracking number<\/strong> and new address for assistance.<\/p>\n<p data-start=\"2962\" data-end=\"3154\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"2962\" data-end=\"3010\">5. What if the tracking number is not found?<\/strong><\/p>\n<p data-start=\"2962\" data-end=\"3154\" data-is-last-node=\"\" data-is-only-node=\"\">Verify the <strong data-start=\"3024\" data-end=\"3043\">tracking number<\/strong> provided by the sender. If still unavailable, contact the sender or call <strong data-start=\"3117\" data-end=\"3133\">1900 636 677<\/strong> for further support.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":[],"class_list":["post-989","couriers","type-couriers","status-publish","hentry","country-viet-nam"],"acf":[],"_links":{"self":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/couriers-post\/989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/couriers-post"}],"about":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/types\/couriers"}],"wp:attachment":[{"href":"https:\/\/synctrack.io\/wp-json\/wp\/v2\/media?parent=989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}